Privacy Policy

PropertyWorks, Rutherfordton, North Carolina

Effective date: August 31, 2026 · Last updated: August 31, 2026

This Privacy Policy explains what information PropertyWorks collects when you visit teampropertyworks.com, request a quote, sign up for our newsletter, or contact us, and how we use and protect that information.

In this policy, “PropertyWorks,” “we,” “us,” and “our” refer to PropertyWorks, located at 220 Edwards Street Ext, Rutherfordton, NC 28139. “You” refers to any visitor to our website or any person who contacts us.

Information we collect

Information you give us directly

We collect the information you choose to provide when you use our website or contact us. This typically includes:

Contact and quote requests: your name, email address, phone number, and the details of the message or project description you submit through a form on our site.
Newsletter sign-ups: your email address.
Phone calls, text messages, and emails: your name, phone number, email address, and anything you tell us about your property or project.
Project and service information: the property address, acreage, site conditions, access notes, photos, permits, timelines, and similar details needed to scope and price the work.
Billing information: the information needed to invoice you and process payment for completed work.

We ask only for what we need to answer your question, prepare an estimate, or perform the work. You do not need to give us any information to browse the public pages of our website.

Information collected automatically

When you visit our website, certain information is collected automatically by our web server and by the analytics and advertising tools described below. This may include:

Your IP address and general geographic location, such as city or region
Browser type, operating system, and device type
Pages you view, links you click, and how long you spend on a page
The website, search engine, or advertisement that referred you to us
The date and time of your visit

This information is used in aggregate to understand how visitors find and use our site and to measure the performance of our advertising. We do not use it to identify you personally.

Cookies and tracking technologies

Our website uses cookies and similar technologies. A cookie is a small text file that a website places on your device to remember information about your visit.

Types of cookies we use

Essential cookies: required for the website to function, including cookies set by our content management system to load pages, remember your form entries, and protect against spam submissions. These cannot be turned off without breaking the site.
Analytics cookies: used to measure traffic and understand which pages and services visitors are interested in.
Advertising cookies: used to measure whether an ad led to a call or a form submission, and in some cases to show our ads to people who have previously visited our site.

Third-party services on our site

The following third parties may set cookies or receive information about your visit:

Google Analytics (Google LLC), for website traffic measurement. Google’s practices are described at policies.google.com/privacy. You can opt out of Google Analytics using Google’s browser add-on at tools.google.com/dlpage/gaoptout.
Google Ads (Google LLC), for conversion measurement and remarketing. You can control the ads you see and opt out of personalized advertising at myadcenter.google.com.
Meta / Facebook (Meta Platforms, Inc.), if you arrive from or interact with our Facebook page or advertising. Meta’s practices are described at facebook.com/privacy/policy.

Managing cookies

Most browsers let you refuse cookies, delete existing cookies, or alert you when a cookie is set. These controls are found in your browser’s settings or privacy menu. Blocking all cookies may prevent parts of our website from working correctly. You can also opt out of interest-based advertising from participating companies at optout.aboutads.info and optout.networkadvertising.org.

How we use your information

We use the information we collect to:

Respond to your questions and prepare estimates and quotes
Schedule site visits, plan work, and communicate about jobs in progress
Dispatch crews and equipment for emergency and storm response requests
Invoice you and process payment
Send our newsletter and occasional service updates, if you signed up for them
Maintain records of completed work, including before and after photos
Improve our website, our services, and the accuracy of our advertising
Meet legal, insurance, permitting, tax, and safety obligations
Detect and prevent fraud, spam, and abuse of our website

Calls, texts, and email

If you give us your phone number, you agree that we may contact you by phone call, text message, or email about your request, your quote, and any work we perform for you. Message and data rates may apply. Reply STOP to any text message to stop receiving texts from us. Reply HELP for help.

Consent to receive text messages is not a condition of purchasing any service from us. We do not sell, rent, or share mobile phone numbers or text message consent with third parties for their own marketing purposes.

Every marketing email we send includes an unsubscribe link. Unsubscribing from marketing email does not stop messages that relate directly to a job you have requested or that is underway.

How we share information

We do not sell your personal information. We share it only in the following situations:

Service providers. We use outside companies to host our website, deliver our email, process payments, manage our advertising, and keep our business records. These providers may access your information only to perform those services for us.
Subcontractors and partners. On some projects we work with subcontractors, haulers, surveyors, utility locators, or equipment suppliers. We share only what they need to complete their part of the work, such as the site address and access details.
Insurers and legal advisors. We may share information with our insurance carrier or attorneys in connection with a claim, dispute, or contract.
Legal requirements. We may disclose information when required by law, subpoena, court order, or government request, or when we believe disclosure is necessary to protect the rights, property, or safety of PropertyWorks, our customers, our crews, or the public.
Business transfers. If PropertyWorks is sold, merged, or reorganized, customer information may be transferred as part of that transaction.

Project photos and marketing

We photograph completed work and may use those images on our website, in advertising, and on social media. We do not identify customers by name or address in marketing materials without permission. If you do not want photographs of your property used in our marketing, tell us, and we will exclude them.

How long we keep information

We keep quote requests and inquiries for as long as needed to respond and to follow up, and for a reasonable period afterward for business record purposes. We keep records of completed jobs, contracts, invoices, and related correspondence for as long as required by our accounting, tax, insurance, and warranty obligations. Newsletter subscriptions are kept until you unsubscribe. Website analytics data is retained in accordance with the analytics provider’s retention settings.

How we protect information

We use reasonable administrative, technical, and physical safeguards to protect the information we hold, including encrypted connections on our website and restricted access to our business accounts. No website or method of electronic transmission is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as full payment card numbers or government identification numbers through our website forms or by email.

Your choices and rights

You may:

Ask us what personal information we hold about you
Ask us to correct information that is inaccurate
Ask us to delete information we no longer need for a job, a legal obligation, or a business record
Unsubscribe from our newsletter at any time using the link in any email
Ask us to stop calling or texting you
Opt out of analytics and advertising cookies using the controls described above

Depending on where you live, state law may give you additional rights regarding your personal information, including the right to know what is collected, the right to request deletion, the right to correct inaccuracies, and the right to opt out of targeted advertising. To exercise any of these rights, contact us using the details below. We will verify your request before acting on it, and we will not discriminate against you for making one.

Children’s privacy

Our website and services are intended for property owners, businesses, and government agencies, not for children. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us, and we will delete it.

Links to other websites

Our website links to other sites, including our Facebook page and our web developer’s site. We are not responsible for the privacy practices or content of websites we do not operate. We encourage you to read the privacy policy of any site you visit.

Do Not Track

Some browsers offer a “Do Not Track” setting. There is currently no common industry standard for how websites should respond to that signal, so our website does not respond to Do Not Track browser signals. The cookie and advertising controls described above remain available to you.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our website, or the law. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be posted here. Please review this page periodically.

Contact us

If you have questions about this Privacy Policy, or if you want to exercise any of the rights described above, contact us:

PropertyWorks

220 Edwards Street Ext, Rutherfordton, NC 28139

Mailing address: PO Box 672, Rutherfordton, NC 28139

Phone: (828) 287-0700

Email: jfarmer@teampropertyworks.com

Hours: Monday to Friday, 8:00 AM to 5:00 PM